Stallion Express

Popular Articles
My package is lost, what do I need to do?
We can request a trace from the carrier on your behalf. If possible, please provide us with the Shipment ID, tracking number, and recipient contact information, and we will proceed with the investigation request. We strongly recommend having Stallion ...
What is a generic label?
Generic labels are no-cost address-only labels that can be printed to aid in the fulfillment of orders.
Video Tutorials
Video tutorials to help you get started, new features and system updates. How It Works Getting Started Create/Import Shipments via a CSV file Create individual shipment via New Shipment (Single Flow) How To Place A Supplies Order Automation/Shipment ...
Where can I track my shipment?
There are several ways to track your packages: Head to our Track Page and type in your Stallion Express Shipment ID or carrier tracking number - no login needed. Track tab from your account. Carrier Tracking or Shipment History view - go to the ...
How much will I earn for my referrals?
If you refer a new user, you'll earn $0.20 for each shipment they create for the first 3 months. You will receive an email notification upon successful referee registration. Credits will be paid out and reflected in your account. You can view your ...

Recent Articles
Can I get my remaining credits refunded?
Stallion Express credits are non-refundable. They're also non-expiring, so you can use them anytime in the future.
Where can I get an invoice for all my Stallion Express transactions?
You can view and print your monthly statement from your account. Click your account icon on the upper right portion of the portal, then choose Statements Click the ID for the desired month to see the details. Download a Statement Summary or detailed ...
What is the return fee for US Returns?
The return fee for US shipments is $4.99 (plus tax) per package, to be charged to your Stallion Express account.
What is your return fee for domestic packages?
The Return fee for domestic parcels is equivalent to the original postage paid plus tax, to be charged to your Stallion Express account.
Voiding Shipment Labels
You may request a void of any tracked shipment for up to 21 days. Once a void is requested, it takes 14 days for the funds to be allocated back to your account. This is because the carrier must verify that the label was not used first prior to ...

Stallion Express | Knowledge Base