What is Canada Post DDU?
Canada Post Duty Delivery Unpaid (DDU) services allow the recipient to pay any applicable taxes and duties upon delivery. This removes upfront cost concerns for the sender, making it a flexible shipping option, especially with upcoming tariff changes.
Which Canada Post services are available for DDU?
| Service | ETA | Weight Limit | Max Dimensions |
|---|---|---|---|
| Canada Post Tracked USA | 5-8 business days | Up to 2kg (4.4lbs) | 108 inches |
| Canada Post Expedited USA | 5-8 business days | Up to 50lbs | 108 inches |
| Canada Post Xpresspost USA | 3-4 business days | Up to 50lbs | 108 inches |
How does DDU affect my shipping process?
With DDU, you can choose Duty Delivery Unpaid labels, where the recipient is responsible for paying duties and taxes upon delivery. This helps avoid upfront customs charges for the sender.
Is there anything to consider for clients outside of Ontario?
Yes! If you're shipping from outside Ontario, we highly recommend separating Canada Post Domestic and Canada Post USA shipments to ensure smooth processing.
Are returns available?
For Canada Post's DDU (Delivery Duty Unpaid) postage, recipients are responsible for paying any applicable duties, taxes, and handling fees before receiving their package. Here’s how Canada Post typically collects these fees from recipients:
1. Notification to Recipient
- Canada Post sends a delivery notice card to the recipient's address, advising them that they have a package requiring payment of duties and taxes.
- Alternatively, if Canada Post has the recipient's email, they may send an electronic notification.
2. Payment Methods
Recipients have two main options to pay the required fees:
- Online via the Canada Post website – The recipient can enter their tracking number, view the amount due, and pay online.
- In-person at the post office – If the package is held at a local post office, the recipient can pay in cash, debit, or credit card upon pickup.
3. Fees Included
The recipient may be required to pay:
- Customs duties (if applicable, based on the item’s value and trade agreements).
- Sales tax based on the state.
- Canada Post handling fee (around $9.95 CAD for international parcels subject to duties and taxes).
4. Delivery After Payment
Once the recipient pays, the package is either:
- Released for final delivery to their address (if payment was made online).
- Available for pickup at the designated post office (if paid in person).
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