Are my packages charged a customs fee upon reaching the destination country?

Are my packages charged a customs fee upon reaching the destination country?

As of July 1st 2021, VAT (Value-Added-Tax) ranging from 17% to 27% depending on the destination are applicable to all shipments inside the EU regardless of the value. You can implement an IOSS number on your Stallion account by accessing your account settings.

What countries are members of the EU?

  • Austria
  • Belgium 
  • Bulgaria
  • Croatia
  • Cyprus
  • Czech Republic
  • Denmark
  • Estonia
  • Finland
  • France
  • Germany
  • Greece
  • Hungary
  • Ireland
  • Italy
  • Latvia
  • Lithuania
  • Luxembourg
  • Malta
  • Netherlands
  • Poland
  • Portugal
  • Romania
  • Slovakia
  • Slovenia
  • Spain
  • Sweden

For the delivery of packages and parcels from outside the EU, you might face customs, VAT or other clearance fees.

Customs clearance fees for shipments from outside the EU may include:

  • Costs for customs declaration
  • Customs, VAT and other clearance fees
  • Costs which might derive from contacting the sender to gain information about the content and value of the shipment
  • Costs which derive from determining the product and its value
  • Storage fees
  • Collection costs
  • Administrative fees

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