Can I make a change to a shipping address already in-transit?
This entirely depends on the current status of the package, the carrier, and postage option of choice. Some carrier's may allow addresses to be corrected by adding a unit number or correcting a postal/zip code. A complete change of address will not be approved.
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Can I intercept a package that is in-transit?
Unfortunately, we are unable to intercept any package that is already in transit (left our facility).
Where can I get a US address?
Once you’ve created a Stallion Express account, you will be provided a My US Address / Return Address to use as the “Ship From” address for your Amazon shipping plan. Ensure your default branch location is correct to obtain your US Return Address. ...
What do I do if an address is invalid?
We strongly recommend verifying your address first with your recipient. There are several tools on the web to validate Canadian, USA, and International addresses. When creating a shipment, our software might suggest a correction made to a postal or ...
How do I generate a shipping label?
There are multiple ways to generate a shipping label or create a manifest for your shipments. Single Flow - Through the New Shipment Tab. This can be used if you only have a few packages to ship. Store Integration - Connect your Shopify, Ebay, ...
My package was damaged in transit
We're sorry about that! Packages are handled by various parties during the shipping process. Other factors such as adequate packaging can contribute to the package's health during the shipping process. Failure to adequately use the correct packaging ...