What do I do if an address is invalid?
We strongly recommend verifying your address first with your recipient. There are several tools on the web to validate Canadian, USA, and International addresses.
When creating a shipment, our software might suggest a correction made to a postal or zip code, change the format of a unit number inputted, or suggest the address is incorrect.
If you are struggling with an address and need some help, please get in touch with our customer support team!
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Where can I get a US address?
Once you’ve created a Stallion Express account, you will be provided a My US Address / Return Address to use as the “Ship From” address for your Amazon shipping plan. Ensure your default branch location is correct to obtain your US Return Address. ...
Can I ship to an APO Address?
You can ship to an APO address via the USPS! Please review USPS guidelines regarding APO.
Can I use my own Return Address?
All labels purchased through us will always be returned to our locations. If you purchase a label through a 3rd party (US shipments only), you may use your own return address if desired.
Can I make a change to a shipping address already in-transit?
This entirely depends on the current status of the package, the carrier, and postage option of choice. Some carrier's may allow addresses to be corrected by adding a unit number or correcting a postal/zip code. A complete change of address will not ...
What is a generic label?
Generic labels are no-cost address-only labels that can be printed to aid in the fulfillment of orders.