When do I pay for the shipment fees?
Postage and handling fees are deducted upon submitting the shipping details for your packages.
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Postage Adjustments and other Carrier fees
Postage Adjustments Our shipping carriers reweigh and remeasure all shipments that arrive at their facility before delivery to the recipient using an automated system. Any discrepancy between our shipping carrier's assessment and the declared weight, ...
Voiding Shipment Labels
You may request a void of any tracked shipment for up to 21 days. Once a void is requested, it takes 14 days for the funds to be allocated back to your account. This is because the carrier must verify that the label was not used first prior to ...
Stallion Express Handling Fees
For shipping to the US using third-party provided or Amazon-partnered labels, please see the Stallion Express handling fees below: Envelopes USPS First Class (less than 1lb) - $1 USPS Priority Envelope - $1.20 Parcels (USPS/UPS/FedEx) L+W+H less than ...
What are the Return Fees?
Canadian Domestic Shipments Fees vary for domestic returns depending on the return label charged by Canada Post and other carriers. Item Disposal After 30 Days: Unclaimed items will be disposed of after 30 days at no extra cost to you. US Shipments ...
Where can I track my shipment?
There are several ways to track your packages: Head to our Track Page and type in your Stallion Express Shipment ID or carrier tracking number - no login needed. Track tab from your account. Carrier Tracking or Shipment History view - go to the ...