International Shipments
Brazil Customs Changes for E-Commerce
What changed in the shipping of e-commerce items to Brazil? Brazil has implemented changes for shipping e-commerce items, especially for those with a value below USD 50. These changes affect the import taxes applied to such items. What is a PRC ...
HS Tarrif Codes
HS Tariff Codes are required for International shipments. This resource from Canada Post can help you find the correct HS Tariff code. Related Articles: Shipping to Europe - HS code requirement How to set HS Codes per Line Item on Stallion How to add ...
How to add Tax Identifiers via Account Settings
For IOSS/VAT/EORI Numbers. In order to have Automation rules apply the correct Taxes to specific shipments, you will have to set up Tax Identifiers. This process is done via the account settings. *For Norway: VOEC can be inputted as VAT Number ...
Adding IOSS Number
You can add your IOSS number in your Stallion account by going to the settings and selecting your store. From there, you can add your IOSS number. There is no need to write the IOSS number on the package itself as this is confidential information ...
Are my packages charged a customs fee upon reaching the destination country?
As of July 1st 2021, VAT (Value-Added-Tax) ranging from 17% to 27% depending on the destination are applicable to all shipments inside the EU regardless of the value. You can implement an IOSS number on your Stallion account by accessing your account ...
Is there a weight and dimension limit for international packages?
The allowable item weight and dimensions for international shipments are as follows: Postage Maximum Weight Maximum Dimensions PostNL Packet PostNL Parcel 4.4 lbs 44 lbs L+W+H <90 cm, the longest dimension cannot exceed 60 cm L+W+H <300 cm, the ...
Are there any products I can't ship internationally with PostNL?
The following goods and substances are prohibited by law to ship in every country: Perfume and aftershave Lithium (batteries) Aerosols (e.g. deodorants, air fresheners, hairspray and whipped cream) Gases (flammable and non-flammable) Flammable ...
How are tax and duties charged?
DDP - Tax and duties are charged to your Stallion Express account for APC DDP (Delivery Duty Paid) service. You are billed what we pay to customs, which will be deducted from your account once we receive the invoice from APC and can take 1-6 months. ...
Are there any products that I can't ship internationally with APC?
As the shipments will be going through the US prior to shipping to the destination country, we will follow the US Customs rules and regulations, which prohibits shipping FDA-regulated items. Here is a simplified list of restricted items: - Food items ...
What countries can APC and PostNL ship to?
APC and PostNL ship to most destinations, but some destinations are closed or experiencing delays in receiving mail and international shipments due to country-specific events or restrictions. You may check these Service Alert pages for updates on any ...
What is PostNL?
PostNL International is our International Shipping Partner who specializes in the EU Market along with other popular International destinations with 14 hubs worldwide. Postage Options: Packet (Untracked and Tracked) 0-2kg - L+W+H up to 90cm. The ...
What is APC?
Founded in 2001, APC Postal Logistics is a leading consolidator and distributor of international parcels and mail providing a full range of shipping and mailing solutions to volume mailers and e-commerce clients. APC Priority Worldwide APC Priority ...
Where can I track my package (international shipping)?
You can track the package from your Stallion Express account, using the Track tab. You also have the option to track the package directly through APC Logistics or PostNL. Just select the shipment from your account and you will be given the ...
How long will it take for my package to be delivered to the recipient?
It depends on the destination and postage type you selected but shipments are normally delivered within 4-21 business days.
Do you have a price chart?
To get a sample quote, please go to our Rate Calculator then enter the following details: Ship From Province Destination Country Package weight
What happens if my package is lost?
We can request a trace from APC Logistics or PostNL. If the package is deemed by the carrier as lost and your shipment has Stallion Protection included, a claim can be filed on your account.
Do you offer insurance?
Yes, we do! Please refer to this link.
Are international shipments tracked?
We offer tracked and non-tracked options so it is up to you to choose the tracked option indicated on the postage type when selecting your postage.
Which carrier do you use to ship international packages?
Stallion Express is partnered with APC Logistics and PostNL to ship your packages internationally. We do not ship third-party postage for international shipments. (US only)