What do I do if an address is invalid?

We strongly recommend verifying your address first with your recipient. There are several tools on the web to validate Canadian, USA, and International addresses. When creating a shipment, our software might suggest a correction made to a postal or zip code, change the format of a unit number inputted, or suggest the address is incorrect. If you are a struggling with an address and need some help, please get in touch with our customer support team!

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