How can I get my US Returns?
We need your importer number from the CRA before we can bring the items back to Canada. Once the package reaches our New York facility, you can request it be returned to Canada from your Stallion Express account.
To do this, just head to the Returns tab. The Return Terms and Conditions can be found here.
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Do you provide return labels for US returns?
Shipments with postage bought from the website will automatically have our return address. Once the package is received in our US facility, you can request its return from your Return portal. For clients with non-Stallion Express postage, you can ...
Where can I get a US address?
Once you’ve created a Stallion Express account, you will be provided a My US Address / Return Address to use as the “Ship From” address for your Amazon shipping plan. Ensure your default branch location is correct to obtain your US Return Address. ...
What is the return fee for US Returns?
The return fee for US shipments is $4.99 (plus tax) per package, to be charged to your Stallion Express account.
Are Returns available for all shipments?
Returns are only available for the following: Domestic shipments USPS - USPS Ground Advantage, Priority Mail and Priority Mail Express Third-Party US Postage (If shipped through us initially) *We don't offer a Return service for UPS Economy, APC and ...
What are your US Postage Options?
We provide USPS and FedEx label options and hand your shipments to these US carriers for delivery. We also deliver shipments with your own prepaid labels to UPS US hubs. USPS USPS Economy - 3-8 business days. USPS is only used for the final-mile ...